Flood Damage Restoration, we prioritize the privacy and security of our customers and visitors. This Privacy Policy outlines the information we collect, how it is used, and the steps we take to ensure your privacy is respected. By using our website and services, you consent to the practices outlined in this policy.
1. Information We Collect
We collect both personal and non-personal information to improve our services and provide you with an enhanced user experience. The types of information we may collect include:
- Personal Information: This includes data you provide when contacting us, such as your name, email address, phone number, and physical address. This information is collected when you request our services, fill out forms, or contact us directly.
- Non-Personal Information: This includes data automatically collected when you visit our website, such as IP addresses, browser types, device information, and browsing behavior. This helps us analyze website usage and improve user experience.
2. How We Use Your Information
We may use your personal and non-personal information for the following purposes:
- To provide, maintain, and improve our services, including water and flood damage restoration.
- To communicate with you, respond to inquiries, and send relevant updates or promotions (with your consent).
- To process payments and provide receipts for services rendered.
- To enhance our website’s functionality and ensure its security.
- To comply with legal obligations or protect our rights in cases of fraud or other unlawful activity.
3. How We Protect Your Information
We implement various security measures, including encryption and access controls, to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee the absolute security of your information.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us analyze web traffic, customize content, and provide a more personalized browsing experience. You can manage or disable cookies through your browser settings, though this may affect your ability to use some features of our site.
5. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted service providers and partners who assist us in providing services (e.g., payment processing, marketing, etc.) and who agree to protect your information in accordance with this Privacy Policy.
Additionally, we may disclose personal information if required by law, or to protect our rights or the safety of our users.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing personal information.
7. Your Rights and Choices
You have the right to:
- Access and update the personal information we have about you.
- Request the deletion of your personal information, subject to legal and contractual obligations.
- Opt out of receiving marketing communications at any time by following the unsubscribe instructions in the communication or contacting us directly.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
Flood Damage Restoration
Phone: (831) 276-7686
Email: [email protected]
Address: 63 Amity Rd, New Haven, CT, 06515, United States
If you have any problem regarding Privacy Policy and Flood Damage Restoration, please contact us or call at (831) 276-7686.